The computer arrives
November 1 - December 15
The computer finally arrived at the start of November.
Unfortunately, when it finally got here, I realized that I had run out of time to work with it this term. This would naturally be my peak season at work--midterms were in full swing, I was on the road to conferences, and I was writing my next wave of grant proposals. That's why I don't order new tools/toys for delivery this time of year. I ordered this machine for September delivery, when I had time to deal with it, not for November.
This year's hurricanes offered some extra distraction. Becky and I had to deal with damage to our houses, there were messes to clean up at Florida Tech, and all of us faculty were working overtime with our students, whose academic schedule and performance had been mauled by three hurricanes in six weeks.
I brought the box home, put it in my study, and didn't open it until I finished grading the last exam (December). By this point, my 30-day inspection period had expired.
Oh well. It wasn't such a big deal. I was finally done with Alienware's sales and manufacturing organizations. Now I could experience what Alienware was famous for: fast systems and its terrific tech support.
I'd ordered the fast system, and they'd delivered it. It didn't get here so quickly, but now that it was here, it could run fast.
Most computers work out of the box or have easy-to-fix problems. In case there were problems that I couldn't solve myself, I'd paid for three years of 24-hour 7-day-per week support and onsite support, plus "AlienAutopsy" (a diagnostic system) and "Alienware Respawn Recovery" (which turned out to be a Ghost image of my hard disk, as originally shipped) so if there were showstopper problems, we could probably get them fixed pretty fast.
I started the new year with optimism.
The computer finally arrived at the start of November.
Unfortunately, when it finally got here, I realized that I had run out of time to work with it this term. This would naturally be my peak season at work--midterms were in full swing, I was on the road to conferences, and I was writing my next wave of grant proposals. That's why I don't order new tools/toys for delivery this time of year. I ordered this machine for September delivery, when I had time to deal with it, not for November.
This year's hurricanes offered some extra distraction. Becky and I had to deal with damage to our houses, there were messes to clean up at Florida Tech, and all of us faculty were working overtime with our students, whose academic schedule and performance had been mauled by three hurricanes in six weeks.
I brought the box home, put it in my study, and didn't open it until I finished grading the last exam (December). By this point, my 30-day inspection period had expired.
Oh well. It wasn't such a big deal. I was finally done with Alienware's sales and manufacturing organizations. Now I could experience what Alienware was famous for: fast systems and its terrific tech support.
I'd ordered the fast system, and they'd delivered it. It didn't get here so quickly, but now that it was here, it could run fast.
Most computers work out of the box or have easy-to-fix problems. In case there were problems that I couldn't solve myself, I'd paid for three years of 24-hour 7-day-per week support and onsite support, plus "AlienAutopsy" (a diagnostic system) and "Alienware Respawn Recovery" (which turned out to be a Ghost image of my hard disk, as originally shipped) so if there were showstopper problems, we could probably get them fixed pretty fast.
I started the new year with optimism.
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